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Frequently Asked Questions
Get The Answers You Need
What warranties do you offer?
Our roof replacements come with a 50-year material and 10-year workmanship warranty backed by our partnership with GAF. Roof repairs have a 1-year warranty, while roof cleaning includes a 2-year “no moss guarantee” warranty. Our gutter replacements are covered for 10 years.
Do you offer emergency services?
We are happy to offer emergency repair services, such as tarping in the event of a roof leak. Our goal is to provide a temporary solution until a permanent fix can be executed.
What’s your typical turnaround time on a roof replacement?
We have no control over material delivery time (it’s dependent on the manufacturer!), but once materials are delivered, most roof replacements take 1-3 days. Timing depends on the size and complexity of the roof, and of course, weather.
Do you offer free inspections?
We do! We’re happy to provide our customers with complimentary inspections, offering you a report with our findings and recommendations
What services do you offer your customers?
Our team is experienced with and able to offer full roof replacements, roof repairs, roof cleanings, and gutter installations for commercial and residential properties.
Why should I choose to work with Titan?
Choosing Titan means a safe installation, as our employees are required to adhere to the highest safety standards. We take pride in delivering top-notch workmanship and materials, refusing to cut corners to ensure quality. Our commitment extends to exceptional customer service – treating your home as if it were our own. Transparency and trust are the pillars of our relationship with our customers and employees. We’re readily available and focus on a satisfactory process from start to finish.
What roofing materials will you work with?
Our team is certified to safely work with and install a wide variety of roofing materials including asphalt shingles, metal, PVC, and TPO.
Do you offer financing?
Yes, we offer financing through Enhancify Financing to make home improvement projects more accessible. Enhancify provides flexible financing options with plans that suit a variety of budgets and payment timelines.
How quickly will you get in touch with me after I reach out?
We take less than 24 hours to get back to customers (business days and holidays depending).
How soon can you get out to my property for an inspection?
We’re pretty quick around here! We’re usually able to accommodate inspections within 1-2 days after our initial phone call. Of course, we’re happy to work around your schedule.
How do I know if I need to repair or replace my roof?
If your roof is relatively new and the damage is localized, repairs may be a cost-effective and viable option. However, if your roof is nearing the end of its lifespan, or if damage is extensive, it’s probably more economical in the long-run to opt for a replacement. We’re not going to make a recommendation we wouldn’t make for our own property or force you into a sale.
Why should I opt for roof cleaning?
Roof cleaning boosts curb appeal, prevents damage from moss and algae, and extends your roof’s lifespan. It’s a proactive investment both for aesthetics and durability, avoiding potential costly repairs or a replacement before it’s time.
Is roof cleaning a safe option?
Yes, roof cleaning, when done by professionals using appropriate methods, is safe for your roof. Our team utilizes gentle, but effective low-pressure washing solutions to remove stains, moss, and debris without causing damage to your roof’s material.
Why do I need gutters?
Gutters are essential for directing rainwater away from your property, preventing potential issues like soil erosion, basement flooding, and foundation damage
Why is roof cleaning an eco-friendly option?
By removing moss, algae, and debris, we contribute to maintaining a healthy roof ecosystem without resorting to harmful chemicals. Roof cleaning also prevents unnecessary waste by extending the lifespan of your roof materials, minimizing the overall environmental footprint associated with roof maintenance.
